Anon Helmet Crash Replacement Policy: How to get a 30% Discount

Wearing a ski or snowboard helmet can literally save your life, which is a major reason why we offer the Anon Helmet Crash Replacement Policy – to give you a 30% discount on a new Anon helmet in the event of a crash and impact to your current Anon helmet.

This guide explains the difference between the Anon Helmet Crash Replacement Policy and the Anon Warranty (two different things), how to submit a claim for the 30% helmet discount benefit, and provides answers to frequently asked questions about ski and snowboard helmets, with answers from the experts at Anon.

Anon Helmets: Difference Between the Crash Replacement Policy & Warranty

All Anon helmets come with two separate layers of buyer protection.

• The Anon Warranty
• The Anon Helmet Crash Replacement Policy

These two separate policies help you, the rider or skier, in different situations. Understanding them both is important to know your options if helmet damage or failure occurs.

The Anon Helmet Warranty

The Anon Warranty covers your ski or snowboard helmet against defects in materials or construction for one calendar year from the date of purchase. This essentially means that if your helmet fails, despite proper care and normal use, but not due to a crash, it may be eligible for a refund or replacement.

How to Initiate a Warranty Claim for an Anon Helmet

1. Visit the Anon Warranty Portal.
2. Scroll down to the section titled “Contact us”, and select "Warranty Request" from the dropdown.
3. Click the button labeled “Submit".

Be prepared to upload your original proof of purchase as well as provide any supporting documentation needed by the Anon Guides to facilitate your warranty claim.

The Anon Helmet Crash Replacement Policy

In the event of a crash, the Anon Helmet Crash Replacement Policy offers skiers and riders a 30% discount off the price of a new Anon helmet. Here are the details:

“Anon helmets that are damaged in a skiing or snowboarding crash, and which are less than two full calendar years in age from the date of purchase (and owned by the original purchaser) may be eligible for Anon’s Helmet Crash Replacement Program. To determine eligibility, customers should contact the Anon Guides and be prepared to provide the following:

1. A description of the crash
2. Photos of the damaged helmet
3. Original proof of purchase

If eligible, customers may receive a one-time 30% discount toward the purchase price of a new Anon helmet, which may be redeemed online or at a Burton flagship store.”

Frequently Asked Questions about Ski & Snowboard Helmets

Review these common questions about ski and snowboard helmets, answered by the hardgoods experts at Anon.

How long do ski and snowboard helmets last?

Ski and snowboard helmets have a finite lifespan and should be replaced every five years (or sooner). Repeated exposure to high temperatures, rough handling, or improper storage all reduce this lifespan. Any time you crash, you should inspect your helmet for signs of failure which may include cracks, dents, deformation on the inner or outer materials, or deformation of the Wavecel lining found in Wavecel helmets. Note that damage may not be visible, and if in doubt, it’s considered best practice to retire your helmet and invest in a new one.

Do Anon Helmets have a warranty?

All Anon helmets are covered by a one-year warranty from the date of purchase against defects in materials and construction. To be eligible for a warranty claim, you must be the original owner of the helmet, be within the warranty coverage period, and have valid proof of purchase such as a receipt or order number for online purchases.

What is Anon’s Helmet Crash Replacement Policy?

All Anon helmets come with a two-year crash replacement policy. In the event of a crash, this policy provides eligible customers with a single-use 30% discount toward the purchase of a new Anon helmet.

How do you get a crash replacement or warranty replacement for an Anon helmet?

Replacing your Anon helmet through a warranty claim or helmet crash replacement are both done differently.

• Warranty Replacements: Visit the Anon warranty portal and initiate a claim. You must be within the one-year warranty period, be the original owner, have a valid claim, and provide an approved proof of purchase. 
• Helmet Crash Replacements: Contact the Anon Guides directly and inquire about Helmet Crash Replacement. You must be the original owner, be within the two-year crash replacement timeframe, have an approved proof of purchase, and will need to provide details about your crash as well as photos of your damaged helmet. If approved, the Burton guides will provide your unique helmet replacement discount code, which can be used for an online or in-store purchase of an Anon helmet.