Help & FAQs

You can track your order by logging into your account or simply entering your zip code and email address here.

Standard Shipping Rate: $9.95*
Express Shipping Rate: $19.95
Rush Shipping Rate: $32.95

*Standard Shipping is not available for residents of Alaska & Hawaii.

In our attempt to process and ship your order as fast as possible, orders cannot be changed or cancelled after they are placed. We want to get people out on the mountain with their new gear as quickly as possible, so we begin processing orders as soon as they are received. Unfortunately, this means we are unable to cancel or modify an order once it has entered the system. This policy applies to all orders placed on anonoptics.com.

Please visit our full Shipping Policy Here:

Shipping Policy

You may return any unused product for a full refund within 30 days of the purchase date.

Merchandise must be in new and unused condition in the original packaging with all accessories / inserts included and the original tags attached. All products are subject to inspection.

There are some items, however, that are ineligible for return, including:

• Gift Cards and Electronic Gift Cards
• Other exclusions may apply.

Only items that have been purchased directly from Anonoptics.com can be returned to Anon. Anon products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

You can expect a full refund for the cost of the merchandise to the original form of payment 7 to 14 days of Anon receiving your return. Shipping charges are non-refundable. It may take up to 30 days to be visible on your credit card statement.

We are not able to accommodate exchanges. You may return your item(s) for a full refund and place a new order. This return must take place within our normal 30-day return window. Refunds will be processed as soon as we receive your return.

To submit a return please visit the return portal page here.

Return Portal

All Goggle & Helmets feature a 1-year Warranty from time of purchase. You can view the entire policy here:

Full Warranty Policy

It’s easy! Reach out to a Anon Guide with photos and a description of your item to confirm that it is eligible for a warranty claim, then submit your claim by filling out the form here. Please note the Anon warranty is only valid for the original purchaser and requires proof of purchase from an official authorized retailer.

Call: (877) 408-ANON
Mon - Fri: 9am - 5pm ET
Sat - Sun: Coming Soon
Vermont  USA

Live Chat:
Mon - Fri: 9am - 6pm ET
Sat - Sun: Coming Soon
Vermont  USA